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FAQs
Who is TuffAnt?
TuffAnt is an Australian company headquartered in Brisbane, Queensland, with a dedication to delivering superior off-road solutions. Stemming from an unwavering enthusiasm for Land Rover vehicles and the world of 4x4ing, TuffAnt specialises in offering a comprehensive selection of wheels and accessories meticulously crafted for Land Rover Discovery 3, 4, 5, New Defender, and select models of the Range Rover Sport.
Do TuffAnts have Steel or Alloy wheels?
Yes! TuffAnt offer both steel and alloy wheels all specifically designed for 4WDriving and to suit your style and budget.
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The TuffAnt Pilbara is an 18" steel wheel made from high strength steel, machine pressed, machine welded, painted, then powder-coated to provide a wheel that is rated at 1000kg each. The Pilbara embraces its rugged, no-nonsense looks.
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The TuffAnt Simpson is an 18" alloy wheel that has more of that OEM look and fits the all models of Discovery 3, 4, and 5. Manufactured by pressure cast, then powder-coated, The Simpson is rated to 1050kg each.
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The TuffAnt Kimberley was added to the line-up in 2022. This wheel, also 18", is rotary forged and comes in at a featherlight 13.4kg and impressive load rating of 1500kg. Now also available in 20" x 8" version.
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The 18.5" x 8.5" TuffAnt Kakadu is TuffAnt's lightest wheel yet but is still capable of handling the most rough terrain, and similarly to the Kimberley, has a load rating of 1500kg.
All of the TuffAnt wheels undergo rigorous testing processes to ensure all standards and compliance requirements have been met.
Where are TuffAnts made?
TuffAnt products are made in dedicated factories in China and Vietnam. They manufacture all types of wheels including 4WD, SUV, trailer, and even OEM wheels for certain car manufacturers. We work in closely with the factory and have in place rigorous testing and Quality Assurance checks to ensure all standards and compliance requirements are met along with verification from Australian engineers.
Are TuffAnts legal in Australia?
Yes, TuffAnts are completely lawful in all states across Australia. Furthermore, the final design of adheres strictly to the relevant ISO, DOT, and SAE standards, ensuring that they are fully suitable for their intended purposes worldwide.
How much do TuffAnt Wheels weigh?
TuffAnt Pilbara weigh approximately 18kg.
TuffAnt Simpson weigh approximately 13.7kg.
TuffAnt Kimberley weigh approximately 13.4kg.
TuffAnt Kakadu weigh approximately 12.8kg.
Will they fit my Range Rover?
Certain Range Rover models are also able to use these wheels. Check the Fitment page for the latest information that is updated regularly.
Can I put ET27 wheels on my Discovery 4?
Even though the MKII/ET27 (available in Pilbara and Simpson) was specifically designed for the D5, they do actually fit the D4, they just have a slightly wider track (17mm) due to the differing offset. The overall diameter of the wheel does not change, and the wheel still sits nicely within the wheel arch.
Can I pickup?
Whilst we don't have a bricks and mortar store, pickup from our warehouse in Brisbane can be arranged. Contact us at info@tuffant.com. to arrange a suitable time.
What is my best delivery option?
By far, the most hassle-free delivery option is to get your wheels delivered direct to your tyre fitter. TNT will only deliver within business hours but do require a signature. By delivering direct to your tyre fitter, it saves you the time and hassle of being at home for TNT then taking them yourself to the tyre fitter.
FREIGHT INFO
Full range of freight costs available here - Freight Info
As of December 1, 2020, TuffAnts' freight pricing was limited to commercial addresses exclusively, encompassing commercial offices or tire fitters. At that time, TNT, which is now under the ownership of FedEx, implemented an additional $175 charge for wheel shipments to residential addresses. TuffAnt had been absorbing previous cost increases but could not accommodate that particular rise. Consequently, the change was implemented from December 1, 2020.
We had communicated the matter to TNT (now owned by FedEx) and had explored alternative shipping companies. Until further notice, all deliveries were required to be directed to commercial premises only (excluding home offices) starting from December 1, 2020.
Do you provide International delivery?
Yes! TuffAnt is available in Australia, the United States of America, and the United Kingdom (mainland) and the European Union. If you live in a different country, contact us for a quote.
Can I talk to a real person?
Yes, we are happy chat over the phone (0490 66 66 45). However there may be times that we are in remote locations or out of the country, please leave a message or send us an email in the form below with your phone number and the best time to call. We will do our best to get back to you within 24 hours.
Can I get a refund?
We totally get that sometimes plans change - no worries at all!
If you cancel your order before it ships, we’re happy to offer a refund, minus a 5% cancellation fee. This helps cover costs like credit card and website fees that we’re charged even when an order is cancelled.
Thanks for your understanding and support, it means a lot!
WARRANTY INFO
TuffAnt Warranty & Guarantee – FAQ
We get it – you want to know exactly what’s covered when you buy TuffAnt gear. We’ve kept things simple, clear, and straight to the point.
How long is the warranty?
All TuffAnt products come with a 12-month warranty against defects in materials or workmanship (unless otherwise stated).
Who is covered?
Our warranty applies to the original purchaser only. If you sell your TuffAnt product, the warranty doesn’t carry over.
Are TuffAnts legal in Australia?
Yes, TuffAnts are completely lawful in all states across Australia. Furthermore, the final design of adheres strictly to the relevant ISO, DOT, and SAE standards, ensuring that they are fully suitable for their intended purposes worldwide.
What is covered?
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Defects in materials or workmanship
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Problems that occur during normal, intended use
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Items that fail despite being installed and cared for correctly
What isn't covered?
Our warranty doesn’t cover:
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Freight, removal, or re-fitment costs
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Vehicle damage or other losses caused by a product failure
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Failures caused by other parts of the vehicle (e.g., if a brake calliper fails and damages another component, that’s a vehicle fault, not a TuffAnt product fault)
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Misuse, overloading, or poor installation
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Accident damage, impacts, or negligence
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Modifications to the product
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Normal wear and tear or cosmetic damage (scratches, dents, chips, corrosion if not maintained)
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Work carried out by third parties unless we’ve given written approval
Will you repair or replace the product?
Sometimes it’s best to repair, sometimes it’s best to replace. After we’ve inspected the product and spoken with you, we’ll choose the best option.
What voids my warranty?
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Overloading your vehicle or towing beyond rated capacity
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Using harsh cleaners, chemicals, or abrasives
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Incorrect storage (e.g., wheels stored flat on their sides)
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Using wheels for racing, competition, or extreme off-road conditions beyond normal use
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Electronic items (like TPMS) exposed to water, incorrect wiring, or modification
Do all products have the same warranty?
The basics are the same, but here are some product-specific notes:
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Wheels: Covered by our Purchase Guarantee (see below). Not covered for impact damage (curbs, rocks, potholes). Steel wheels may need extra balancing weights – that’s normal.
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RockSliders, Underbody Armour, BullBar: Built tough for off-road protection, but if you smash into a boulder or drop the whole vehicle’s weight onto them, that’s impact damage and not a defect.
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Rear Tray & Structural Gear: Covered for defects, but not for overloading or cosmetic scratches/dents.
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TPMS & Electronic Products: 12-month cover for manufacturing defects. Batteries and water damage aren’t covered.
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Small Accessories (jack adapters, caps, etc.): Covered for defects, but not for wear and tear.
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Rear Brake Calliper Upgrade for New Defender: Built so you can run 18" rims on your New Defender, while keeping safe braking performance. Covered for 12 months against defects in workmanship and materials. What’s not covered:
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If a calliper fails and damages another vehicle part, we’ll replace the calliper itself but we’re not responsible for knock-on damage
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Any labour costs charged by workshops or third parties to remove/re-fit parts
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Damage from racing, overloading, poor maintenance, or incorrect fitment
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Corrosion caused by harsh cleaners or neglect
What is the TuffAnt Purchase Guarantee (Wheels Only)?
We promise our wheels will fit your vehicle if purchased from our approved list.
If they don’t:
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We’ll replace them OR
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We’ll refund you in full (including original freight).
Conditions:
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Applies to unused wheels only
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All items (wheels, caps, nuts, packaging) must be returned in “as new” condition
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Doesn’t cover change of mind, tyre costs, or fitment costs
How do I look after my TuffAnts?
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Wash regularly with mild soap and water (especially after the beach)
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Avoid harsh chemicals, caustics, or abrasives
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Use soft mitts, sponges, or cloths (no scourers)
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Dry with a soft cloth or chamois
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Check your spare wheel now and then for trapped sand, salt, or mud
Do TuffAnt products affect my Land Rover warranty?
Nope. All TuffAnt products are designed not to interfere with your genuine Land Rover warranty and carry the necessary ADR and approvals.
👉 Bottom line:
We stand behind our products and will always sort out genuine defects. What we can’t cover is misuse, overloading, or damage caused by accidents or poor maintenance.
